Policies from Your Hydraulic Jack Supplier

When purchasing a hydraulic jack or any of the other quality products that U.S. Jack has to offer, know that your personal information is protected. For more information on what we do to protect your information, read through our privacy and security policies below.

Our Policies

Information Provided to Third Parties
We do not provide any third party with any individually identifiable information other than that which is necessary to complete your order.  Specifically, we give your name, shipping address, phone number, e-mail, and other information to our shipping carrier, UPS.  We also supply your name, billing address, and credit card information to the credit card processor who bills your account (GoEmerchant).  We have very strict guidelines requiring all third parties to keep any shared personal information confidential. We reserve the right to provide third parties with aggregate statistics about our customers, traffic patterns, and related site information. This data reflects site usage patterns, but typically does not contain personally identifiable information about any individual user.

Personally Identifiable Information
When you make a purchase on our site (GoEmerchant), you provide the following information:

  • Name
  • E-mail address
  • Billing and shipping address
  • Telephone number
  • Type of credit card you are using
  • Credit card number and expiration date, or other form of payment

GoEmerchant’s Internet Privacy Policy
GoEmerchant respects the privacy of individuals who vist our online store or their Web site, http://www.goemerchant.com, and is committed to protecting your online personal information in accordance with the terms of this Internet Privacy Policy. GoEmerchant may collect personal information about you when you visit http://www.goemerchant.com, which may give you the ability to access additional features on their Web ste and their online services. This information is used to provide you with the information that you are requesting from GoEmerchant, access to their services and data and information regarding the services GoEmerchant provdes to U.S. Jack Company and our customers.Personal information collected by GoEmerchant may include: your login ID and password, your name, your company name, your mailing address, your e-mail address, your phone number, your fax number and additional infroamtion used to contact you.

Automatic Information/ IP Addresses
GoEmerchant and U.S. Jack Company may also collect automatic information about your visit to their website (GoEmerchant) or our web site (U.S. Jack Company), such as time of day, browser type and version, browser language, your operating system and platform, and the Internet Protocol (IP) address used to connect your computer to the Internet. This information is used for analytical purposes and to help GoEmerchant provide services to its clients. GoEmerchant may also use this information to administer and troubleshoot their Web site and servers.

Protection of Your Personal Information
GoEmerchant and U.S. Jack Company have taken precautions to protect your personal information under our control from misuse, loss or alteration. Our security measures include industry standard technology and equipment to help protect your data. Unfortunately, however, no system can ensure complete security and you should take all necessary steps to protect your information and its transmission to us. Since the Internet is a public medium, we cannot guarantee the protection of your personal information.

Cookies are bits of electronic information placed over the internet onto your computer that web sites use to remember information about users.  Like many other Web sites, GoEmerchant may use cookies to identify users and their preferences for their business purposes.

Linked Web Sites
We may provide links to third-party sites. Because we do not control these Web sites, we encourage you to review the privacy policies posted on these third-party Web sites. We are not responsible for the privacy practices or content of such Web sites or the information collected on such Web sites.

Stated Use
The collected information is used by U.S. Jack Company, or an agent that processes data only on our behalf for the completion of the stated purposes.  Information is retained for an indefinite period of time.

Children’s Online Policy
Our site is designed for business purposes only and we sell products intended for purchase by adults.  We do not accept inquiries from persons under 18 years of age.  If you make a purchase on our site, you are representing that you are an adult.  If you are under the age of 18, you must ask a parent or guardian to assist you in using this website.

Compliance with Legal Process
Please be aware that we will release specific personal information about you if required to do so to comply with any valid legal process such as a search warrant, subpoena, statute or court order. We may also choose to establish or exercise our legal rights or defend against legal claims, but are not under any obligation to do so.

Dispute Resolution/ Policy Updates
We will remedy any errors or wrongful actions arising in connection with our privacy policy.  Our company processes all disputes through e-mail, phone, or fax.  Please send us your written comments and allow up to 48 hours to receive a reply. We may change this privacy policy at any time in our sole discretion. Any updates to our privacy policy will be posted on this page, so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Continued use of the site following our posting of the change notice or an updated privacy policy will constitute binding acceptance of those changes.

This privacy policy was last updated on 5/29/18.

Security Policy
Protecting your personal and payment information is very important to us.  We utilize Secure Sockets Layer (SSL) technology to protect the security of your online order information.  SSL encrypts your order information so that it may only be decoded by U.S. Jack Company.  To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server.  If you see an unbroken key or a closed lock (depending on your browser), SSL is functioning and the connection is secure.  Another way to be sure you are accessing a secure server is by checking the URL line of your browser: when secure, the first characters of the site address will change from “http” to “https.”

Some versions of browsers and some firewalls don’t allow communication through secure servers.  If that is the case, you will not be able to connect to the server.  This protects you from mistakenly placing an order through an unsecured connection.  If you cannot access the secure server for any reason, please call customer service at 269-925-7777 or 1-800-535-2257.

Please let us know if there are other questions you have about shopping at U.S. Jack Company.  You may contact us via the methods outlined above.